Welcome to salt-peppershakers.com's information page. We hope that this can help to answer any of your questions about our site and placing your orders.

P.O. Box 51872
Pacific Grove, CA 93950
831-277-4366
customercare@salt-peppershakers.com

How to Order

Order online: using our secure server

1. To place an order click on any product image. 2. Choose the quantity that you wnt and follow the instructions on the screen to finalize your order.

Buying from us is easy and secure. For every item there will be an order button if the item is currently available. Occasionally items are backordered or temporarily out of stock. If there is an item that you are interested in that is currently not available please email us at the above email address and we can let you know when it is expected back in stock. Putting something in your shopping basket does not commit your to buying it. After you put something your shopping basket, you can choose to place your order immediately or continue shopping.

You can put as many items as you want in your shopping basket. When you are finished and want to place the order, you can get back to your shopping basket by clicking the View Shopping Cart button. Whey you submit your order it will be confirmed via email. You can feel confident that your credit card information is protected by our secure server.

Order by mail is available please email us at the above email address and we can help you get that set up. We accept money orders or personal checks. With money orders your order will be processed immediately and with a personal check it can take up to 10 days for your order to clear.

Credit Card Safety

Shopping at salt-peppershakers.com is safe and guaranteed. Our secure server software encrypts all of your personal information so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet.

Payment Options

We safely accept Visa, Mastercard, American Express and Discover cards. Your credit card charge will read ILLUMINATA.

Your Privacy

Our mailing list is proprietary. We will not sell your personal information to any third party for any purpose.

Sales Tax

Sales tax is collected only on orders being shipped within the state of California.

Regular Shipping Information

We ship all our orders USPS Priority mail to ensure that your items get to you with a way to track your packages.

If you are ordering items that you would like to go to different addresses please enter each as a new order for the items that you are shipping.

Return Policy

If you are not satisfied with your purchase you may return your product within 30 days as long as it is in it's original condition and packaging for an exchange or credit back to your credit card. We do not refund shipping and handling charges nor do we reimburse for the cost of returning the item. Please email us for a return authorization number at customercare@saltpeppershakers.com. Returns will not be credited without a previous return authorization number.

Order online 24 hours a day/ 7 days a week.